Data Deletion
Last updated: 23 October 2026
You can delete your TemplateTrends account and the data attached to it at any
time, without asking us first and without giving a reason.
Delete it yourself, from inside the app
- Open TemplateTrends.
- Go to Profile → Delete account.
- Confirm.
The account is locked immediately: it stops being usable the moment you
confirm, and no one can sign back into it. The data is then permanently
purged 30 days later. The delay exists so that an account deleted by mistake,
or by someone who got hold of a phone, can be recovered by writing to us
inside those 30 days — after that it is gone and we cannot restore it.
Ask us to do it
If you cannot reach the app — you have lost the device, or uninstalled it —
email support@templatetrends.cloud from the address on the account and ask
for deletion. We will confirm within 7 days and complete it on the same
schedule as above.
If you write from a different address we will ask you for something that
shows the account is yours before we delete anything, because a deletion
request is itself a way of attacking someone's account.
What gets deleted
- Your profile: email address, display name, and sign-in identifiers.
- Your favourites, collections and search history.
- Your subscription record held by us, and the device identifiers we use to
recognise a returning guest.
- Usage events tied to your account.
What does not, and why
- Anonymous counts. How many times a template was opened is kept, because
it is a number with no person attached to it and removing it would corrupt
the trending data for everyone else.
- Store purchases. A subscription is billed by Google Play or the App
Store, not by us. Deleting the account does not cancel it — cancel it in the
store, or you will keep being charged for a subscription you can no longer
use. We delete our own record of it either way.
- Records we are required to keep. Where a law requires us to retain
something, such as a transaction record for tax purposes, we keep that and
nothing more, for no longer than the law requires.
Signing in through Facebook or Instagram
TemplateTrends does not offer Facebook or Instagram sign-in, and you do not
need a Meta account to use it. Our Meta app exists only so that
TemplateTrends can publish its own posts to its own Facebook Page and
Instagram account; it reads nothing from your personal account and stores
nothing about you. There is therefore no Meta-derived data of yours for us to
delete. Removing TemplateTrends from **Facebook Settings → Business
integrations** ends that connection on your side regardless.
Questions
Write to support@templatetrends.cloud. The full account of what we
collect, why, and how long we keep it is in our [Privacy
Policy](https://www.templatetrends.cloud/privacy).